Settings
Business details, working hours, routing rules, and system preferences. Settings shown here are demo values — everything is configured with you during system setup.
Business Profile
How your business appears across the portal.
Working Hours
Response-time targets and callback deadlines apply during these hours.
Team Permissions
Who can see and change what. Manage members and roles on the Team page.
Lead Sources
Where inquiries come from. Inactive sources stay in history but are hidden from new-lead forms.
Pipeline Stages
The stages every lead moves through, in order.
- 1New
- 2Contacted
- 3Estimate Requested
- 4Estimate Sent
- 5Follow-Up Needed
- 6Booked
- 7Lost
Drag-and-drop stage reordering and custom stages are configured with you during system setup.
Task Rules
Response-time targets and escalation delays that drive follow-up tasks.
Estimate Settings
Defaults applied to new quotes. Full configuration lives in Quote Settings.
Appointment Settings
Default reminder task offsets before each visit.
Reminders create internal confirmation tasks for your team — customer-facing reminders are configured with your consent process during system setup.
Review Links
Destinations used in review-request tasks. Requests always use neutral, honest-feedback language.
Messaging Preferences and Consent
Consent-first defaults for any customer outreach.
Notification Rules
Who is notified in-app when each event happens.
| Event | Owner | Office Manager | Assignee |
|---|---|---|---|
| New lead received | |||
| Missed call logged | |||
| Estimate viewed by customer | |||
| Appointment no-show | |||
| Task overdue | |||
| Campaign pending approval |
Integrations
No live integrations are connected in this demo environment. Each one is set up with you during system setup.
Call tracking and missed-call capture for your business line.
Quote requests from your website flow into the Lead Inbox.
Two-way sync with your existing customer records.
Appointments synced with your team calendars.
Send follow-ups from your own business address.
Consent-based text messaging with STOP handling.